Three Stripes Digital ("we," "us," or "our") operates the website threestripesdigital.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.
Information We Collect
We collect information in the following ways:
- Information you provide directly. When you submit our free audit form or contact form, we collect your name, email address, and website URL. You may also provide your phone number, company name, and details about your business goals.
- Scheduling information. When you book a strategy call through our Calendly integration, Calendly collects your name, email, and any information you provide during the booking process.
- Browsing data. We automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This data is collected through our analytics tools (described below).
How We Use Your Information
We use the information we collect to:
- Respond to your free audit requests and deliver your custom audit report
- Communicate with you about our services, proposals, and strategy recommendations
- Schedule and conduct strategy calls
- Improve our website performance, content, and user experience
- Analyze website traffic patterns to understand how visitors use our site
- Ensure the security and proper functioning of our website
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Analytics and Tracking
We use the following analytics services to understand how visitors interact with our website:
- Google Analytics (GA4). We use Google Analytics to collect anonymized data about website traffic, including page views, session duration, bounce rates, and traffic sources. Google Analytics uses cookies to distinguish unique users and track sessions. You can learn more about how Google uses your data at Google's Privacy Policy.
- PostHog. We use PostHog for session analytics and to understand how visitors navigate our website. This helps us identify areas for improvement and optimize the user experience. PostHog uses cookies to track sessions and distinguish users. You can learn more at PostHog's Privacy Policy.
Both services collect data in aggregate and are used solely to improve our website and marketing efforts. We do not use these tools to personally identify individual visitors.
Cookies
Our website uses cookies, which are small text files stored on your device. Here is what we use:
- Analytics cookies (GA4). These cookies help us understand how visitors interact with our website by collecting information about pages visited, time on site, and traffic sources.
- Analytics cookies (PostHog). These cookies track session activity to help us improve site usability and identify user experience issues.
- Essential cookies. These cookies are necessary for the website to function properly, such as remembering your preferences during a browsing session.
We do not use advertising or ad-targeting cookies. We do not participate in any ad tracking networks.
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect your experience on our website.
Third-Party Services
We use the following third-party services to operate our website and business:
- Cloudflare. Our website is hosted on Cloudflare Pages. Cloudflare may collect certain technical data (such as IP addresses) for security and performance purposes. See Cloudflare's Privacy Policy.
- Calendly. We use Calendly to allow visitors to schedule strategy calls. When you book a call, your information is processed by Calendly according to their Privacy Policy.
- Zapier. We use Zapier to process form submissions and route them to our team. Zapier processes your data in transit according to their Privacy Policy.
- Google Analytics. As described above, used for website traffic analysis.
- PostHog. As described above, used for session analytics and website improvement.
Data Retention
We retain your information as follows:
- Form submissions. Contact form and audit request data is stored in Google Sheets and retained for as long as needed to fulfill your request and maintain our business records.
- Analytics data. Analytics data is retained according to each provider's default retention policies. Google Analytics data is retained for 14 months. PostHog data is retained according to their standard retention schedule.
- Scheduling data. Calendly retains booking information according to their own data retention policies.
Your Rights
You have the following rights regarding your personal information:
- Access. You can request a copy of the personal information we hold about you.
- Deletion. You can request that we delete your personal information from our records.
- Correction. You can request that we correct any inaccurate information we hold about you.
- Opt out of analytics. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can also disable cookies in your browser settings to prevent analytics tracking.
To exercise any of these rights, contact us at bilal@threestripesdigital.com. We will respond to your request within 30 days.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at bilal@threestripesdigital.com and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: bilal@threestripesdigital.com
- Website: threestripesdigital.com/contact